Websites

Client Site Maintenance

Use websites@mwcradio.com to send a message to the web dev team.

Client Website Contracts

After the price has been confirmed with the Lead Designer, Erika Knollenberg, and the client is ready to sign a contract for a website build, find your respective market's contract here to download and use.

Menu, Homepage & Other Updates

Orders are created first selecting the station for the Advertiser field and "Station Request" for the Order Type selection. Then under Line Item(s), select the specific product(s) you are requesting for the Request Type selection.

New Blog/Podcast Request

Orders are created first selecting the station for the Advertiser field and "Station Request" for the Order Type selection. Then under Line Item(s), select the specific product(s) you are requesting for the Request Type selection.

New Show or Personality Request

Orders are created first selecting the station for the Advertiser field and "Station Request" for the Order Type selection. Then under Line Item(s), select the specific product(s) you are requesting for the Request Type selection.

Page Request

Orders are created first selecting the station for the Advertiser field and "Station Request" for the Order Type selection. Then under Line Item(s), select the specific product(s) you are requesting for the Request Type selection.

Support Form

A form to request access changes, submit issues with, or ask questions about our digital services. These services include analytics, apps, digital streams, JotForm, podcasts, smart speakers, station websites, and texting.

TapOrders Feedback & Support

Let us know how we can improve your TapOrders experience. Please enter one enhancement/issue per form submit. After submitting your request, you can check on the status of your request(s) through your DSM or DCA. Thank you for your feedback.

faqs

Is this a WordPress website?

Enter the website’s URL into the Lookup field on the Built With website. If you find under the Content Management System section WordPress, then it is indeed a WordPress website.

WARNING

Keep in mind, though, there are some website design and maintenance services that use the WordPress platform as their base, but have proprietary systems that prevent us from being able to transfer a website from their servers to ours. So, make sure the client definitively knows if they own their website and can have it transferred to a new server.

Who is the domain registrar for this website?

Enter the website’s URL into the Lookup field on the ICANN Lookup website. Scroll down to the Registrar InformationSystem section. The name listed in the Domain Registrar for this website.

Is this domain available?

Enter the desired URL into the search field on the Google Domains website.

MWC Website Build Advantages

The MWC Website Build Advantages slides is a sales resource that describes the benefits of using MWC for website build.

Are there examples of websites we've built?

The MWC Website Build Example slides is a sales resource with a collection of websites that we’ve built organized by build type. This is updated regularly as new sites are launched.

How much does a website build cost?

The MWC Website Pricing Table 2021 is a sales resource that outlines the cost for various website sizes and needs.

⭐ To provide an accurate quote, please contact Erika Knollenberg and she can conduct research, review their current website, and then provide you with a custom quote in a presentation format.

How long will it take to build a website?

The Website Build Stages Contract Timeframe is a sales resource that is intended to be used as an attachment to the website build contract. By placing the date into the yellow cell, for the Friday after the Discovery Meeting is held, the timeline will populate accordingly.

I've sold a website & the contract is signed. what's next?

Discovery Meeting

The next step is to have a Discovery meeting. Erika Knollenberg, the Lead Designer, facilitates this meeting. Simply reference her calendar for availability as follows:

  • Add ‘Erika Knollenberg’ into the search field. Her calendar will populate with yours to reveal a mutually convenient time.

Who Should Attend the Discovery Meeting?

  1. Erika Knollenberg (Lead Designer)
  2. Mike Palmer and Sara Hale (Website Designer)
  3. Rep (You)
  4. DSM (Optional)
  5. Client Decision Maker(s): Anyone who has the final say in the outcome of the website, the project’s goals and needs, and expectations.
How can we prepare for the discovery meeting?

For your convenience, I’ve created a cheat sheet to help the client understand what kind of questions we’ll address during this meeting. This cheat sheet is a syllabus, not a form.

  1. Open this document: Website Discovery Meeting Cheat Sheet
  2. Download it as a PDF: File > Download > PDF Document (.pdf)
  3. Email the PDF to the client. (There are links within the document that will be useless with a printed copy).
  4. Let Erika know if you have any questions.
What happens after the discovery meeting?

Information coming soon.

What is the status of a current website build?

The Client Webiste Status is a sales resource that shows the current status for any given client website build under the NOTES column, which is updated every Thursday.

Where are we in the timeline for a current website build?

The Client Website Status > Timeline is a sales resource that shows where a client’s website build stands in the overall project timeline.

Now How Long before we can launch?

When you’re wondering how the timeline has changed now that the client has given us what we need to proceed with the website build, follow the instructions on the ‘Now How Long’ tab in the Website Build Stages Contract Timeframe 1908 spreadsheet.

How to set up 2FA

Two-Factor Authentication (2FA) is a method of establishing access to an online account or computer system that requires the user to provide two different types of information.

A factor in this context simply means a way to convince a computer system or online service that you are who say you are, so the system can determine if you have the rights to access the data services that you’re trying to access. By far the most common authentication factor in use today is the username/password pair, and since most accounts only require a password for access, most systems thus use single-factor authentication for security. With two-factor authentication, you’ll need to both provide a password and prove your identity some other way to gain access.

All Admin users are required to have 2FA enabled.